TIMS account assistance
⚡ 1–2 days
About this service
I provide guidance with NTSA online services, including logbook transfers and driving licence-related applications. I help clients understand the requirements, navigate the relevant online processes, identify common issues and follow the appropriate steps. I aim to make NTSA services easier to understand by providing clear instructions, responsive communication and professional assistance throughout the process.
About the expert
I’m a reliable, client-focused digital services professional skilled in customer support, troubleshooting, and guiding clients through online government services. I understand platforms including KRA, eCitizen, NTSA, NSSF, SHA, BRS, and Good Conduct, with a strong focus on accuracy, confidentiality, and clear communication. I’m patient when assisting clients unfamiliar with digital platforms and take time to understand issues before providing practical solutions. I’m comfortable handling inquiries, resolving common challenges, following up on requests, and escalating complex matters appropriately. I’m organized, quick to learn, and committed to making digital services simple, accessible, and stress-free while delivering a professional client experience.
📍 Nairobi⚡ Replies in 1d
Price
KSh 2,000
Delivery
1–2 days
Orders
0
KSh 2,000
⚡ 1–2 days
💳 Pay via M-Pesa · Funds in escrow until delivery
✓Payment held in M-Pesa escrow until you approve delivery
✓Request changes via chat — dispute available if unresolved
✓Full refund if work is not delivered
✓Direct messaging with your expert