How Kaziiko Works

Your trusted shortcut to
Kenya's digital services

Kaziiko connects you with verified Kenyan experts who handle your government and digital services — secured by M-Pesa escrow.

Find a service →Become a provider

Verified professionalsM-Pesa escrowFast turnaround

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Need a service done?

Browse hundreds of verified experts for KRA, eCitizen, NTSA, CV writing, graphic design and more. Pay safely via M-Pesa.

Browse services →

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Have skills to offer?

List your services, set your own rates, and earn from thousands of clients who need exactly what you know. Keep 85% of every order.

Join as a provider →

For clients

Get your service done in 4 steps

From browsing to delivery — everything is handled on the platform.

01

Find the right service

Browse by category — KRA, eCitizen, NTSA, NSSF, SHA, HELB, Graphic Design and more. Filter by price, delivery speed, and expert rating.

02

Pay via M-Pesa

Select a package, add your requirements, and pay securely via M-Pesa. Your funds are held in escrow — the expert is paid only when you approve.

03

Expert gets to work

Your verified expert starts immediately. Track progress and message them directly from your dashboard at any time.

04

Approve and you're done

Review the delivery. Happy? Approve and funds are released. Need changes? Request a revision. Dispute? We mediate and protect your money.

Browse all services →

For experts

Turn your skills into income

Kenya's most in-demand digital services are underserved. There's a client waiting for what you know.

01

Create your profile

Register, complete your profile, and upload credentials. Verification takes 24–48 hours.

02

List your services

Create listings with clear pricing, delivery timelines and package tiers. You set your own rates.

03

Receive orders

Clients find you and place orders. Get instant dashboard notifications and start working.

04

Get paid to M-Pesa

Deliver, client approves, 85% of your fee hits your M-Pesa — typically within 24 hours.

Apply to join as an expert →

What you can get done

Browse the full range of services — from government paperwork to creative work.

Government & eCitizen

Business Registration & Compliance

Immigration & Visa Services

Graphic Design & Branding

Video, Photo & Media

Website & Software Dev

Digital Marketing

→See all services

Built on trust

Every layer of Kaziiko is designed to protect clients and experts equally.

M-Pesa Escrow

100% protected

Funds held securely. Expert gets paid only when you confirm you're satisfied.

Verified Experts

Credentials checked

Every expert passes ID and skills verification before their first listing goes live.

Dispute Resolution

Human-reviewed

Our team mediates any disagreement and reaches a fair outcome for both sides.

Transparent Reviews

Verified buyers

Real ratings from verified buyers only. No anonymous reviews, no inflated scores.

In-platform Chat

Fully private

Every order has a secure chat thread. No need to share personal phone numbers.

Full Audit Trail

Fully traceable

Every order, payment and message is logged. You always have a clear record.

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M-Pesa Escrow — how it protects you

When you pay, your M-Pesa funds go into secure escrow. The expert receives nothing until you confirm delivery. If there's a dispute, we review and can issue a full refund. Your money is always safe.

✓ Funds held securely✓ Released only on approval✓ Full refund on dispute

Frequently asked questions

Still have questions?

Contact support →

Ready to get started?

Join thousands of Kenyans who use Kaziiko to get things done — or to earn from what they know.

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I need a service

Find a verified expert, pay securely via M-Pesa, and get results.

Find a professional →

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I offer services

List your skills, earn from every order, and build your client base on Kaziiko.

Join Kaziiko →