Our story
Built by Kenyans,
for Kenyans
We started Kaziiko because we were tired of watching people lose entire working days to government queues, or get scammed by unverified agents on social media. There had to be a better way.
The problem we're solving
Getting anything done through Kenya's government systems takes time — time most people don't have. KRA PIN recovery, eCitizen updates, driving licence renewals, NSSF statements: each one means queues, confusing portals, and often a week or more of back-and-forth.
The informal workaround already existed: small "cyber" businesses in Nairobi, Mombasa, Kisumu, and across Kenya that help people navigate these systems for a fee. Millions of Kenyans use them every year. But finding a trustworthy one — especially from abroad — was hit-or-miss. You'd pay, share your ID, and just hope the person on the other end was honest.
Kaziiko formalises and protects this ecosystem. We verify the experts, hold the payments in escrow, and create a trail of accountability. Clients get peace of mind. Experts get a platform that brings them legitimate work and pays them fairly.
What we stand for
Verified, always
Every expert goes through ID verification and skills assessment before they can list a service. We remove anyone who falls below our standards.
Money is safe
M-Pesa escrow means your payment is held until you approve the work. We never release funds to an expert before you confirm delivery.
Fair to both sides
Clients get quality work or their money back. Experts get fair pay for legitimate work — typically within 24 hours of approval.
Built for Kenya
Every feature — from M-Pesa payments to the categories we offer — is designed around how Kenyans actually live and work.
Ready to try it?
Join thousands of Kenyans who get their paperwork done without the queue.