Samantha Linda

✓ VERIFIEDAvailable

I’m a reliable, client-focused digital services professional skilled in customer support, troubleshooting, and guiding clients through online government services. I understand platforms including KRA, eCitizen, NTSA, NSSF, SHA, BRS, and Good Conduct, with a strong focus on accuracy, confidentiality, and clear communication. I’m patient when assisting clients unfamiliar with digital platforms and take time to understand issues before providing practical solutions. I’m comfortable handling inquiries, resolving common challenges, following up on requests, and escalating complex matters appropriately. I’m organized, quick to learn, and committed to making digital services simple, accessible, and stress-free while delivering a professional client experience.

📍 Nairobi⚡ Replies in 1d

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Services offered

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SHA registration assistanceSHA & Health Administration

I provide assistance with navigating NSSF online services and understanding application and account-related processes. I help clients identify requirements, follow the correct online steps and troubleshoot common issues they may encounter. I provide clear, patient communication throughout the process and focus on helping clients understand what is required while maintaining professionalism and confidentiality.

⏱ 1–2 days

KSh 2,000

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E-commerceWebsite & Software Dev

I will create a professional, user-friendly e-commerce website designed to help your business showcase products and reach customers online. The website can include product listings, categories, shopping cart functionality, contact information and a clean, mobile-friendly design. To get started, please provide your business details, product information, logo/branding materials and any preferred design examples. I will discuss your requirements with you, build the website according to your needs and provide updates throughout the process.

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eCitizen account assistanceGovernment & eCitizen

I provide clear, step-by-step assistance with eCitizen and other online government services. I help clients understand service requirements, navigate online applications, troubleshoot common issues and understand the next steps. I can assist with services such as Good Conduct and other available eCitizen applications. Clients receive clear communication, professional support and guidance throughout the process, with confidentiality and accuracy prioritized.

⏱ 12h delivery

KSh 1,000

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TIMS account assistanceNTSA & Driving

I provide guidance with NTSA online services, including logbook transfers and driving licence-related applications. I help clients understand the requirements, navigate the relevant online processes, identify common issues and follow the appropriate steps. I aim to make NTSA services easier to understand by providing clear instructions, responsive communication and professional assistance throughout the process.

⏱ 1–2 days

KSh 2,000

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Company registrationBusiness Registration & Compliance

I provide guidance to clients navigating BRS and online business registration processes. I help clients understand the information and documentation required, navigate the relevant online procedures and identify the appropriate next steps. My goal is to make business registration processes easier to understand through clear communication, organized assistance and professional support.

⏱ 1–2 days

KSh 1,000

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Samantha Linda

Services offered

Specialties