43 Digital Services Kenyans Pay For — You Could Offer Them

There are 43 service categories on Kaziiko right now. Every one of them represents something Kenyans pay for regularly — sometimes weekly — to get done. Most do not require a degree. Several require only a good internet connection and a few hours of focused learning.

This is not a pitch. It is a breakdown of what is selling and what backs it up.

The Services That Are Hardest to Fill

The most consistently in-demand categories on Kaziiko are government compliance services: KRA returns, eCitizen applications, NTSA transfers, business registration on the Business Registration Service portal. Demand spikes near KRA deadlines — June 30 for most taxpayers, April 30 for PAYE employees from 2027 — and whenever a new government system launches. SHA and SHIF registration drove a sharp increase in orders when NHIF was wound down.

These services are in demand because they require exact knowledge of a specific portal, and most Kenyans either do not have the time or do not want to risk a filing error. A mistake on iTax can trigger a KSh 2,000 penalty even when no tax is owed. Experts who handle KRA, eCitizen, and NTSA work on Kaziiko typically charge between KSh 500 and KSh 2,000 per job. An active expert doing ten jobs a week earns KSh 5,000 to KSh 20,000 on the side without leaving home.

Digital Skills: Growing Fast

The second group of high-demand categories covers digital services: graphic design, digital marketing, CV writing, video editing, social media management, and — more recently — AI-assisted work. These take longer to learn than compliance services, but the market is less saturated and prices are higher. A well-packaged graphic design listing on Kaziiko can command KSh 3,000 to KSh 8,000 per job.

The barrier to entry is lower than most people think. Someone with a Canva Pro account, a solid understanding of brand basics, and a few sample designs can start taking orders. Kaziiko Academy has a graphic design and branding course that takes a weekend to complete.

What You Need to Get Started

To list a service on Kaziiko as an expert you need: a verified account (national ID), a completed profile with a photo and bio, at least one service listing, and a payment method to receive earnings. There is no listing fee. Kaziiko charges a 15% commission on completed orders — the rest goes to you.

The experts who attract orders fastest are not necessarily the most experienced. They are the ones whose profiles clearly answer two questions: what exactly do you do, and why should I trust you with my document. A Kaziiko Academy certificate in the relevant category answers the second question. See how active experts present themselves →

Frequently Asked Questions

Do I need formal qualifications to become a Kaziiko expert?

No formal degree is required. Kaziiko verifies your identity and reviews your profile, but does not require academic certificates for most service categories. A strong bio, sample work, and a course certificate from Kaziiko Academy improve your visibility.

How does payment work for experts?

Clients pay via M-Pesa when placing an order. The funds are held until the client confirms the work is delivered, then released to your Kaziiko wallet. You can withdraw to M-Pesa at any time.

Which categories are easiest to start with?

Government compliance services — KRA returns, eCitizen, NTSA — have the highest order volume and fastest turnaround. If you already know your way around these portals, you can start earning quickly. The Kaziiko Academy cyber services course covers all three.

How much can I earn as a Kaziiko expert?

It depends on how active you are and which services you offer. Compliance experts doing ten orders a week at KSh 1,000 per job earn KSh 10,000 weekly. Design experts charge more per job but take fewer. Most active experts treat Kaziiko as a side income that covers a specific monthly bill.