Provide professional customer support and virtual assistance by responding to customer inquiries, requests, and complaints. Manage customer information, update records, and perform accurate data-entry tasks. Handle customer communications through phone, email, and digital channels. Follow up on customer requests and ensure issues are resolved promptly. Provide basic technical assistance and troubleshooting for internet, hardware, software, and system-related issues.
> I am a detail-oriented professional based in Kiserian, Kenya, with 3+ years experience helping clients stand out in the job market. I specialize in crafting modern, ATS-compliant CVs, application letters, and LinkedIn optimization that increase interview callbacks. > Additionally, I provide reliable KRA PIN services including new PIN registration, PIN retrieval, updating details, and filing nil returns, ensuring full KRA compliance. > I also offer ERP solutions with Microsoft Dynamics
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