Unanswered comments and DMs are missed sales. I monitor your Facebook and Instagram daily, reply to comments and messages in your brand voice, flag anything that needs your personal attention, and keep the page clean โ removing spam, hiding negative comments where appropriate, and making sure no customer inquiry sits unanswered for long.
I manage the online presence of Kenyan businesses so the owner does not have to spend their day on their phone. Facebook pages updated, comments replied to, DMs handled, posts going out on schedule โ I keep things active and professional while you focus on the actual work. I also run paid ad campaigns on Facebook and Instagram for businesses that want to reach more people without wasting budget on clicks that go nowhere.